http://www.netvouz.com/tomcat66_g500/tag/response?feed=rss tomcat66_g500's bookmarks tagged "response" on Netvouz http://www.assurityriver.com/planningpitfalls.shtml Increased risks, complexities, and new federal regulations have escalated the urgency to have an effective Business Continuity Program (BCP) that extends beyond the information technology domain. This article shows how to avoid eight common disaster recovery planning and management pitfalls. tomcat66_g500 Fri, 18 May 2007 15:24:26 GMT http://blog.workface.com/bid/82418/Exceeding-Expectations-with-Live-Customer-Engagement Existing chat technology in the marketplace today is terrible. Meeting customer expectations starts with addressing the customer's sense of urgency to connect with a real human being. tomcat66_g500 Mon, 18 Jul 2011 15:40:51 GMT