http://www.netvouz.com/chrisabraham/tag/reputation?feed=rss chrisabraham's bookmarks tagged "reputation" on Netvouz http://marketingconversation.com/2007/12/02/social-media-is-driving-online-reviews-will-drive-community/ The culture of participatory social media is having some surprisingly significant effects on both the way satisfied customers play a role in contributing to the marketing message development of products and services. chrisabraham Mon, 03 Dec 2007 13:18:42 GMT