http://www.netvouz.com/lillymark?feed=rss&pg=378 lillymark's bookmarks on Netvouz http://www.sdl.com/community/blog/details/31311/customer-experience-summit-only-two-weeks-away With our Customer Experience Summit only two weeks away, we're immensely excited by our speakers, agenda and by the participants who will be coming. I am absolutely certain that Pierluigi Collina, Scott Liewehr and Koen Pauwels will inspire, challenge and motivate us. lillymark Thu, 16 May 2013 09:57:22 GMT http://www.kana.com/better-practices/customer-experience-transformation.php KANA customer service transformation services analyzes & reengineers business processes, resulting in a blueprint for success that aligns with your company's customer service needs. They will also develop an understanding of existing capabilities & compare these to industry benchmarks lillymark Mon, 23 May 2011 12:22:43 GMT http://www.kana.com/customer-experience-transformation.html KANA customer service transformation services analyzes & reengineers business processes, resulting in a blueprint for success that aligns with your company's customer service needs. They will also develop an understanding of existing capabilities & compare these to industry benchmarks lillymark Mon, 14 Mar 2011 08:00:42 GMT http://www.kana.com/customer-experience-transformation.html KANA customer service transformation services analyzes & reengineers business processes, resulting in a blueprint for success that aligns with your company's customer service needs. They will also develop an understanding of existing capabilities & compare these to industry benchmarks lillymark Mon, 14 Mar 2011 08:45:01 GMT http://www.sdl.com/community/blog/details/31595/customer-experience-everythings-the-same-everythings-different The agenda is fantastic and you'll have the opportunity to listen to leaders and innovators who drive the latest trends in Customer Experience Management. lillymark Wed, 29 May 2013 08:25:45 GMT http://jeqq.com/customer-experience-you%E2%80%99re-global-and-they-want-local.html I’m lucky in that on occasion I get to spend time standing in front of a room of bright folks from one of our customers and talk about industry trends and the challenges and opportunities facing the contemporary marketer in engaging with todays connected generation (or Generation C as Brian Sollis describes them) and last Friday was one of those opportunities. lillymark Fri, 01 Feb 2013 10:49:17 GMT http://www.sdl.com/community/blog/details/19037/customer-experience-youre-global-and-they-want-local I’m lucky in that on occasion I get to spend time standing in front of a room of bright folks from one of our customers and talk about industry trends and the challenges and opportunities facing the contemporary marketer in engaging with todays connected generation (or Generation C as Brian Sollis describes them) and last Friday was one of those opportunities. lillymark Fri, 01 Feb 2013 10:50:08 GMT http://www.egestalt.com/support.html eGestalt has a first-rate customer-focused support team that is committed to helping customers effectively manage security governance risk & compliance. Our support staff has knowledge of the product's many features & is well qualified & trained to answer customer-specific questions lillymark Mon, 03 Sep 2012 12:01:57 GMT http://www.globallogic.com/customer-research.html Collaborate your product planning with your customers and learn directly from your customers through GlobalLogic’s customer research. Innovation Games® to help our clients better understand their customers’ needs and deliver high-value products and services lillymark Thu, 21 Apr 2011 04:46:24 GMT http://sdl.com/community/blog/details/20999/customerretention2cinteralcollaborationandtranslation As 2012 comes to a close we are capping off a great year with an exciting webinar series on automated translation solutions to improve global customer experience. lillymark Tue, 04 Dec 2012 07:15:33 GMT