http://www.netvouz.com/lillymark?feed=rss&pg=379 lillymark's bookmarks on Netvouz http://www.kana.com/education-services.html KANA customer service education solution provides comprehensive instructional programs for customers, partners & internal employees. Courses offered by our Education Services cover a wide variety of topics including installation, configuration, support & maintenance, system administration & customization lillymark Mon, 28 Mar 2011 09:38:10 GMT http://www.kana.com/customer-service-experience-management.html Design your ideal service experience and implement it alongside the technology you already have. Roll out changes in minutes, not months. That’s the promise of Service Experience Management (SEM), and we at KANA deliver on that promise with KANA 10 lillymark Wed, 16 Feb 2011 04:59:16 GMT http://www.kana.com/service-experience-management/stack.php Design your ideal service experience and implement it alongside the technology you already have. Roll out changes in minutes, not months. That’s the promise of Service Experience Management (SEM), and we at KANA deliver on that promise with KANA 10 lillymark Tue, 12 Apr 2011 12:02:23 GMT http://www.kana.com/customer-service-implementation.html KANA & its partners work side-by-side with your organization to implement a solution that turns your customer service strategy into real business benefits. Our customer service implementation includes a full range of technical design, deployment & program management capabilities lillymark Thu, 24 Mar 2011 04:45:08 GMT http://www.kana.com/better-practices/customer-service-implementation.php KANA & its partners work side-by-side with your organization to implement a solution that turns your customer service strategy into real business benefits. Our customer service implementation includes a full range of technical design, deployment & program management capabilities lillymark Mon, 23 May 2011 10:47:54 GMT http://www.kana.com/customer-service-software-solutions.html KANA is the recognized leader for customer service software solutions for the world’s largest brands. Our solutions are focused around Service Experience Management, eService, Knowledge Management & Consulting Services lillymark Tue, 15 Feb 2011 11:48:25 GMT http://www.kana.com/service-solutions/service-solutions.php KANA is the recognized leader for customer service software solutions for the world’s largest brands. Our solutions are focused around Service Experience Management, eService, Knowledge Management & Consulting Services lillymark Thu, 14 Apr 2011 06:05:32 GMT http://www.kana.com/customer-service-strategy.html KANA customer service strategy can help you establish quantifiable business goals & a strategic roadmap to ensure the success of your project. We will help your team develop an understanding of industry best practices & envision your future customer service solution lillymark Mon, 14 Mar 2011 05:05:20 GMT http://www.4-traders.com/BMC-SOFTWARE-INC-11869/news/BMC-Software-Inc-CUSTOMER-SUCCESS-Netmagic-Standardizes-on-BMC-Software-for-Internet-Data-Cente-15570846/ BMC's Business Service Management solution unifies monitoring and management of Netmagic's intricate IT environment through a single platform. lillymark Tue, 11 Dec 2012 11:49:25 GMT http://www.youtube.com/watch?v=_UY-GYxB2-o Watch this video, in which Solix showcases customer successes at Oracle OpenWorld '10. lillymark Fri, 07 Oct 2011 11:14:56 GMT