http://www.netvouz.com/tecruit/tag/servicemanagement?feed=rss tecruit's bookmarks tagged "servicemanagement" on Netvouz http://www.answers.com/topic/it-service-management IT Service Management (ITSM) is a discipline for managing large-scale information technology (IT) systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction. About Technology tecruit Thu, 15 Feb 2007 12:53:11 GMT http://www.answers.com/itsm?gwp=11&ver=2.1.1.521&method=3&print=true IT Service Management (ITSM) is a discipline for managing large-scale information technology (IT) systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction. About Technology tecruit Mon, 05 Mar 2007 09:14:23 GMT