http://www.netvouz.com/tomcat66_g500/tag/norgaard?feed=rss tomcat66_g500's bookmarks tagged "norgaard" on Netvouz http://blog.kineticdata.com/kinetic-request/a-must-read-for-defining-a-service-catalog-item/ What is service catalog item and how is it fulfilled? Here are the four basic components included in the delivery of a service catalog item. tomcat66_g500 Thu, 13 Oct 2011 15:19:42 GMT