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<item><title>Going Beyond the IT Service Catalog</title>
<link>http://blog.kineticdata.com/it-service-management/going-beyond-the-it-service-catalog/</link>
<description>Here&#39;s how to extend the concept of IT service catalogs into any organizational function without a disruptive implementation or unnecessary complexity.</description>
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<author>tomcat66_g500</author>
<pubDate>Wed, 01 May 2013 13:27:24 GMT</pubDate>
</item><item><title>Maintain IT Service Levels | Manage IT Service Desk Service Levels | Techology Solutions</title>
<link>http://kineticdata.com/Markets/Technology.html</link>
<description>Manage and maintain IT service levels with Kinetic Data solutions for technology service requests and IT service desk management.</description>
<category domain="http://www.netvouz.com/tomcat66_g500?category=2325357189489797660"></category>
<author>tomcat66_g500</author>
<pubDate>Tue, 13 Mar 2012 16:34:11 GMT</pubDate>
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