http://www.netvouz.com/tomcat66_g500/tag/srm?feed=rss tomcat66_g500's bookmarks tagged "srm" on Netvouz http://blog.kineticdata.com/service-request-management/self-fulfillment%e2%80%94not-a-sham/ At the front end, the requester end, it looks very much like any SRM system. A portal with a catalogue of services available. It is when you select a service that the differences begin to show. tomcat66_g500 Mon, 27 Jun 2011 15:53:08 GMT