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<description>tomcat66_g500&#39;s bookmarks tagged &quot;thill&quot; on Netvouz</description>
<item><title>Customer Satisfaction | Customer Satisfaction Is a Commodity</title>
<link>http://www.1to1media.com/view.aspx?docid=33162</link>
<description>Successive waves of innovation have made customer satisfaction table stakes. Businesses need to move beyond mere satisfaction to true customer engagement.</description>
<category domain="http://www.netvouz.com/tomcat66_g500?category=2325357189489797660"></category>
<author>tomcat66_g500</author>
<pubDate>Fri, 14 Oct 2011 13:44:36 GMT</pubDate>
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