http://www.netvouz.com/tomcat66_g500/tag/upgrade?feed=rss tomcat66_g500's bookmarks tagged "upgrade" on Netvouz http://blog.kineticdata.com/it-service-management-upgrade/the-myth-of-the-it-service-management-upgrade/ In the IT Service Management space, it seems as though organizations are on a continual quest to upgrade to the latest and greatest version of their IT service management platform. And, like everything in life, newer is always “better,” right? Well… it depends! tomcat66_g500 Wed, 11 May 2011 18:47:56 GMT