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<description>tomcat66_g500&#39;s bookmarks on Netvouz</description>
<item><title>Cultivating the Customer Experience (You&#39;re Not a Vending Machine)</title>
<link>http://blog.workface.com/bid/93559/Cultivating-the-Customer-Experience-You-re-Not-a-Vending-Machine</link>
<description>You&#39;re more than a vending machine. You&#39;re a company that cares about your customers and the customer experience.</description>
<category domain="http://www.netvouz.com/tomcat66_g500?category=2325357189489797660"></category>
<author>tomcat66_g500</author>
<pubDate>Wed, 07 Sep 2011 12:54:54 GMT</pubDate>
</item><item><title>Customer Experience Marketing for Real People</title>
<link>http://blog.workface.com/bid/79136/Customer-Experience-Marketing-for-Real-People</link>
<description>One of the chief opportunities frequently overlooked is the ability for customers to have digital interactions with real people in your business. Here are a number of ways that you can deliver a more personal and humanized customer experience.</description>
<category domain="http://www.netvouz.com/tomcat66_g500?category=2325357189489797660"></category>
<author>tomcat66_g500</author>
<pubDate>Mon, 11 Jul 2011 13:41:29 GMT</pubDate>
</item><item><title>Customer Satisfaction | Customer Satisfaction Is a Commodity</title>
<link>http://www.1to1media.com/view.aspx?docid=33162</link>
<description>Successive waves of innovation have made customer satisfaction table stakes. Businesses need to move beyond mere satisfaction to true customer engagement.</description>
<category domain="http://www.netvouz.com/tomcat66_g500?category=2325357189489797660"></category>
<author>tomcat66_g500</author>
<pubDate>Fri, 14 Oct 2011 13:44:36 GMT</pubDate>
</item><item><title>Customer Service Equals Active Listening for Social Media</title>
<link>http://blog.workface.com/bid/68621/Customer-Service-Equals-Active-Listening-for-Social-Media</link>
<description>Before social media, customers would share a horrible experience with maybe ten people. Now everything has changed.</description>
<category domain="http://www.netvouz.com/tomcat66_g500?category=2325357189489797660"></category>
<author>tomcat66_g500</author>
<pubDate>Mon, 13 Jun 2011 18:45:18 GMT</pubDate>
</item><item><title>Designing a Records Retention Action Plan | 7 Things You Need to Know</title>
<link>http://recordsmanagement.tab.com/paper_file_management/designing-a-records-retention-action-plan-7-things-you-need-to-know/</link>
<description>Seven vital components to creating records retention schedules that help meet legal and regulatory requirements for document storage and destruction.</description>
<category domain="http://www.netvouz.com/tomcat66_g500?category=2325357189489797660"></category>
<author>tomcat66_g500</author>
<pubDate>Tue, 16 Oct 2012 13:19:46 GMT</pubDate>
</item><item><title>Desktop File Viewing Software and Content Management Applications</title>
<link>http://www.avantstar.com/metro/home/Company</link>
<description>Avantstar is the leader in desktop file viewing and digital content management software for business, government and legal organizations worldwide.</description>
<category domain="http://www.netvouz.com/tomcat66_g500?category=2325357189489797660"></category>
<author>tomcat66_g500</author>
<pubDate>Tue, 23 Mar 2010 23:26:28 GMT</pubDate>
</item><item><title>Digital Bills | Online Presentment Services | SmartBill Services</title>
<link>http://www.billprinting.smartbillcorp.com/services</link>
<description>SmartBill saves clients tens of thousands of dollars every year on billing and mailing expenses.</description>
<category domain="http://www.netvouz.com/tomcat66_g500?category=2325357189489797660"></category>
<author>tomcat66_g500</author>
<pubDate>Fri, 04 Nov 2011 21:00:46 GMT</pubDate>
</item><item><title>Digital Native Innovation Practices | ICTs and Collaborative Innovation, Part 1</title>
<link>http://www.sopheon.com/NEWSEVENTS/inKNOWvationsNewsletter/ReadFullArticle/tabid/414/CBModuleId/2161/ArticleID/144/Default.aspx</link>
<description>Given the importance of Information and Communication Technologies (ICTs), underlying all of these innovation issues is a much more pervasive and disruptive event.</description>
<category domain="http://www.netvouz.com/tomcat66_g500?category=2325357189489797660"></category>
<author>tomcat66_g500</author>
<pubDate>Mon, 20 Jun 2011 14:31:28 GMT</pubDate>
</item><item><title>Directory of Marketing and Advertising Publications</title>
<link>http://www.webmarketcentral.com/advertising_trade_magazines.htm</link>
<description>The most extensive directory listing of marketing and advertising trade publications, online and print, on the web. Publications are categorized by country and topic, and the directory includes links to editorial contacts and RSS feeds.</description>
<category domain="http://www.netvouz.com/tomcat66_g500?category=2325357189489797660"></category>
<author>tomcat66_g500</author>
<pubDate>Sat, 14 Apr 2007 20:50:30 GMT</pubDate>
</item><item><title>Document Conversion &amp; Imaging  | TAB Document Imaging and Conversion Toolkit</title>
<link>http://www.tab.com/Resources/Toolkits/Document-Imaging.aspx</link>
<description>This free toolkit provides the information and practices you need to get all of the benefits of document imaging and conversion while avoiding the pitfalls.</description>
<category domain="http://www.netvouz.com/tomcat66_g500?category=2325357189489797660"></category>
<author>tomcat66_g500</author>
<pubDate>Mon, 13 Aug 2012 16:18:18 GMT</pubDate>
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