JANUARY 2004 KM Column: This article provides five techniques to identify likely usability problems in your intranet. Some techniques provide indications about where the main problems lie, others provide concrete evidence. in Public bookmarkswith intranetusabilidade
The difficulty in organising the content stems from a lack of knowledge about how real users make use of this information. Without this, any exercise in information design is a purely theoretical one. A card sorting session can go a long way towards resolving this problem. in Documentos_apoio > Intranetwith gestão_conteúdosgestão_informaçãointranet