• A Must-Read for Defining a Service Catalog Item
  What is service catalog item and how is it fulfilled? Here are the four basic components included in the delivery of a service catalog item.
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• Mobile CRM Platforms | Integrate On-Demand CRM | Select the Right CRM Vendor | DCS Case Studies
  DCS capabilities encompasses all aspects of CRM, including vendor selection, deployment, custom apps and cloud-based development.
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• HR Request Management Software Tool | Kinetic Request Offers Unmatched Flexibility for HR Service Management
  Kinetic Request enables HR groups to quickly and easily build self-service portals that accelerate employee onboarding, provisioning, and request approvals.
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• Interactive PR
  How to Utilize Interactive PR to Build B2B Credibility: Traditional PR was about schmoozing editors and sending them press releases to journalists hoping they'd write about your product or service. Interactive PR is about using the web to establish a dialog with the marketplace. It enables you build credibility directly with customers and prospects as well as through traditional media and new media outlets such as blogs, podcasts, ezines and portal sites.
  The elements and essential tools of interactive PR, including web 2.0 social media, blogging, optimized press releases and podcasting.
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