• New CIO Role - Eight Ways to be a Chief Integration Officer
  A recent research report from Deloitte suggests a new twist on the title: the CIO as "chief integration officer," who combines technology, ideas, and processes across business functions to drive innovation and improve business performance.
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• Patient Record Management Service | SMART Patient Record Management Service | AMES
  The AMES Streamline, Manage, Access, Retain, Toss (SMART) program provides your organization with an organized, effective and proven approach to patient record management.
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• Pesonalizing Kinetic Calendar | Kinetic Vision
  Kinetic Calendar gives you an entirely new way to view your Remedy data and opens it up to a much wider audience. The most common question about Kinetic Calendar is how to let customers view the events they want without making multiple calendars.
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• Request Management White Papers
  A collection of white papers about enterprise request management technology and best practices.
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• Self-Fulfillment—Not a SHAM
  At the front end, the requester end, it looks very much like any SRM system. A portal with a catalogue of services available. It is when you select a service that the differences begin to show.
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• Service Catalog Software | Leveraging Service Catalogs Throughout the Enterprise
  How to use service catalog software to deliver services more efficiently throuughout the enterprise.
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• Service Provider Innovation – Three Easy Pieces | Kinetic Vision
  What can a service provider do to ensure a constant stream of innovations that can be delivered to their clients? There are three related pieces to address this.
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• Service Providers Accrue Enterprise Value Benefits from All Clients | Kinetic Vision Blog
  Every branch office in an organization can be thought of as “an experiment in productivity.” The trick is to promote a culture of innovation and ultimately capture the best productivity gains from the branches and replicate them across the entire company. A formula called Replication Rule 144X dollarizes the Enterprise Value of effective branch-based innovations. Here’s how it works.
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• Service Request Forms | Kinetic Request Features
  Create, manage and fulfill service request forms with Kinetic Data service catalog software.
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• Service Request Forms for Business Service Provisioning
  Create, manage and fulfill service request forms with Kinetic Data service catalog software.
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• Six Key Takeaways from the HDI - itSMF USA Service Management Report
  A new report from HDI and itSMF USA provides a wealth of insight for organizations applying ITSM principles and tools beyond IT. Here are six key findings.
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• So You Want to Change the Out-Of-The-Box Workflow or Forms?
  Every time you upgrade or patch the application, there is the possibility of our updates overwriting your customizations. It is very important that you track and record all of your customizations so you can setup the application the way you (and your customers) want it.
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• The Myth of the IT Service Management Upgrade | Kinetic Vision
  In the IT Service Management space, it seems as though organizations are on a continual quest to upgrade to the latest and greatest version of their IT service management platform. And, like everything in life, newer is always “better,” right? Well… it depends!
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• Treating Your Customers Like People – Not “Names”
  In a crowded marketplace, customer service is the key differentiator. That means treating customers like people, not numbers or names.
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• TSIA Selects Kinetic Data and CareTech Solutions to Co-Present at Technology Services World on IT Outsourcing and Healthcare
  Kinetic Data has been selected with CareTech Solutions as featured co-speakers by the Technology Services Industry Association (TSIA) at the Technology Services World (TSW) 2011 Silicon Valley conference.
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• What is this 'Level 0' thing?
  What exactly is Shift to the Left or Level 0, and is it the future of IT Help Desk Support and Service Delivery?
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• Workface Gets Funding, Coverage for Humanizing Internet Commerce
  The vision of effectively using technology to put people front and center for high-involvement purchases gained traction recently as Workface raised an additional $900,000 in Series A-1 financing and garnered more media coverage.
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• BSM Marketplace Expansion | Rapid Technologies Joins Kinetic Data Partner Program
  Kinetic Data announced that Rapid Technologies, a leading provider of service management software solutions, has joined the Kinetic Data Partner Program.
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• Document Imaging Services in Denver, CO
  See why hundreds of organizations have chosen TAB Denver for document imaging-our technology, equipment, facilities and extensive document scanning experience.
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• Document Imaging Services in Los Angeles, CA
  See why hundreds of organizations have chosen TAB LA for document imaging-our technology, equipment, facilities and extensive document scanning experience.
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